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IT Support

Our IT Support Team delivers outstanding customer service and first-class IT Support for an affordable, fixed monthly fee. Highly trained and skilled Microsoft Certified Technicians will support all of your Server, Desktop and Laptop Operating Systems, Tablets, Smartphones, Productivity Applications and Network Hardware. Need Help Now? Just Pick Up the Phone

How much is it worth to your organisation to receive help when you need it? Sometimes it is the difference between getting that task, project or bid completed on time, or missing your deadline. Face it – that equates to real pounds and pence. Microtrading's IT Support Team are ready, willing and able to provide the help you need, when you need it most.

By creating a close and trusted relationship with you, we provide a highly proactive and customer focused IT Support experience that ensures your business operates without any concerns regarding its computer systems. Starting from less than £1 per day our IT Support Services can incorporate varying IT needs from day-to-day Help Desk Support through to Fully Managed IT Services, which includes Advanced System Monitoring and Patch Management. All available for a low, fixed monthly fee our IT Support Packages include:-

  • Telephone Help Desk and Remote Access IT Support
  • On-site IT Support (includes Parts and Labour)
  • Fully Managed IT Support
  • 24/7 Advanced System Monitoring and Patch Management
  • Mobile Device Management
  • Regular Scheduled Technical Consultancy Visits 

Depending on your business requirements we can support your entire IT system or provide backup support to your in-house IT team. Being Microsoft Gold partners our experience, knowledge and professionalism is second to none, with Microsoft accredited technicians at hand to help you every step of the way. System health checks and diagnostics are carried out on a daily basis and our support ticketing facility keeps you fully informed.  Our hard work leaves you free to carry on running your business, ensuring your peace of mind and satisfaction of working with a productive and reliable IT system.

Don't just take our word for it though, click here to see what our customers say about us.

Call us today on 0121 784 0077 and understand how our proactive IT Support Services make your IT Systems more reliable and productive.

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