Microtrading is committed to supporting your business and our team provide the highest levels of customer service and support possible. Our unrivalled dedication, knowledge and experience is the key to your success.
The technology landscape is ever changing and our continued investment in staff training and accreditation ensures we remain at the forefront of the industry and are able to help you in whatever it is that you need, whenever you need it.
The Microtrading Technical Team
Our Technical Team consists of Microsoft Certified Technical Experts and Professionals who are highly skilled and experienced in implementing, supporting and developing business IT systems. With dedicated project, development and support technicians we are committed to providing you with a first-class customer experience and a reliable, flexible IT system that meets your individual needs and keeps your business running. All support incidents are logged in our sophisticated service management system and you are kept informed at all times on the work being carried out and status of the issue. Using cutting edge system monitoring and management tools many of the tasks are performed by our team behind the scenes, preventing issues arising in the first place. Our Technical Team are always at hand to provide remote support, telephone assistance, or site visits to monitor, maintain and manage your IT systems. In addition, our technicians regularly review the health of your system and ensure that the daily, weekly, and monthly checks are handled as required.
The Microtrading Business Team
Our Business Team is focused on making sure we provide you with the top quality advice and service your business needs. Our Microsoft Licensing Specialists will advise you on the most appropriate and cost effective way to license your software, so your business remains compliant and legal at all times . Every customer is assigned an Account Manager who manages our relationship with you and is proactive in seeking feedback and providing you with updates on new technologies, current service levels and ensuring that you are receiving the best experience possible.
With Microtrading your IT system is in safe hands at all times allowing you to focus on growing your business. Don't just take our word for it though, click here to see what our customers say about us.